How can I place an order?

You can place your order through our official website or other official RAAHI sales channels.

Do you offer Cash on Delivery?

Yes, Cash on Delivery is available on eligible orders within Pakistan.

How long will my order take?

Orders are generally delivered within 3–7 business days after confirmation.

Can I change my size after placing an order?

If your order has not been dispatched, contact us as soon as possible. We will try to accommodate your request subject to availability.

Can I exchange my product?

Yes. Eligible products can generally be exchanged within 7 days of receiving the order.

Can I return a sale item?

Sale, clearance, and final-sale products may not be eligible for exchange or return unless they are received damaged or incorrect.

What if I receive the wrong product?

Please contact us within 48 hours of receiving your order with your order number and clear photographs/videos. Our team will assist you.

What if my product is damaged?

Contact us within 48 hours of delivery. Please keep the product, tags, and packaging intact until our team reviews the issue.

How do I select my size?

Please check our Size Guide before placing your order. If you are unsure, contact our customer support team for assistance.

Are product colors exactly the same as shown online?

We make every effort to display colors accurately. However, slight variations may occur due to photography, lighting, and individual screen settings.

Do you offer international delivery?

International delivery availability may vary. Please contact RAAHI customer support for current international shipping options.

How can I contact RAAHI?

You can contact us through our official WhatsApp number, phone number, email, or social media channels.